The Register has a wonderful piece today illustrating the lack of joined up government….”e-government” to be precise! The government has spent billions (even though the Register says “millions”) on large scale computer data base projects and information accessibility via the internet. Super!
So, if I am an HM Customs & Excise Inspector, outside of London ,I can now quickly access all sorts of useful information to assist me in my role . For example, if I think there is possible fraud relating to the use of National Insurance numbers, I can now directly access the on-line manual on National Insurance Number Security.
Whey hey,,,,up comes the relevant page at the speed of light and a link to the appropriate page in the manual (NIM39140) on what to do about the possible fraud.
Click on the link and up comes the page below: “Sorry sunshine you can’t have this information!!
“Time for another tea break”!
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